Webinar & Course Frequently Asked Questions

HOW CAN I ACCESS THE WEBINAR THAT I PURCHASED? Expand

To access the recordings of your webinars you will need to be logged into the IIEI website. If you don’t know your password, click on the “Lost your password?” link on the account login page. You will then be sent an email with further information.

To view your webinars at any time, you can login to the IIEI website and once in the “My Account” section, please click on the “My Courses” tab to access the webinar recordings.

I REQUESTED A PASSWORD RESET, BUT I HAVE NOT RECEIVED A PASSWORD RESET EMAIL Expand

If, after requesting a reset of your password, you don’t receive a password reset email, do the following:

1. Check the Spam or Junk Mail folder.
2. Search for an email with the title “Password Reset Request for International Integrative Educational Institute”.
3. Wait ten minutes for the password reset email to arrive.
4. Check your other email accounts, if any, for a password reset email.

HOW CAN I MAKE THE RECORDED WEBINAR VIDEO BIGGER? Expand

To watch the presentation in full screen mode, select the icon with four arrows at the bottom right of the video (next to the HD icon). This will make the video fill your entire computer screen.

HOW DO I INSTALL THE WEBINAR SOFTWARE ON MY COMPUTER? Expand

The webinar software should automatically install. If it doesn’t, please see the GoToWebinar support page for detailed instructions:

I LOGGED INTO MY ACCOUNT ON THE IIEI WEBSITE, BUT I DON’T SEE THE WEBINAR(S) UNDER THE “MY COURSES” TAB. HOW DO I GET ACCESS TO THEM? Expand

First, make sure that you are using the same email address you used when purchasing those webinars. If you have multiple email addresses, you may have used that email address when making your purchase. If so, the webinars are associated with your other email address. If you are still having problems accessing your webinar, please contact us.

I’M HAVING A PROBLEM WATCHING A VIDEO Expand

Please visit Vimeo’s tech support page at http://vimeo.com/help/faq/watching-videos.  If the tech support page does not help, or if you have any other questions, please contact us.

WHAT ARE THE MAIN COURSES THAT THE IIEI OFFERS? Expand

Besides our regular webinars, the IIEI offers a series of courses covering herbalism from a global perspective to holistic nutrition. These courses include:

• Professional Herbalist Course Year 1
• Professional Herbalist Course Year 2
• Nutritional Therapy Course
• Advanced Professional Herbalist and Nutritional Skills Course
• Supportive courses such as anatomy and physiology

WHAT ARE EXAMPLES OF CAREERS I COULD PURSUE WITH THIS EDUCATION? Expand

• Personal consultations
• Team practice/clinic
• Nutrition coaching

• Import & Export
• Research & Development
• Procurement
• Sales Representative
• Company representative

• Books & Magazines
• Production literature
• Technical
• Online, blogging, commercial
• Sales literature

• Small business opportunities

• Natural pharmacy, health food, mail order
• Owner/operator, Employee
• Freelance sales
• Multilevel sales
• Online retail

• Formulation
• Sourcing
• Marketing
• Production & processing
• Quality control
• Research and Development
• Innovation
• Trend research

• Schools
• Stores
• Freelance
• Conferences

• Bulk ingredients
• Distributor of finished products

DO YOU OFFER ANY SCHOLARSHIPS OR VOLUNTEER OPPORTUNITIES? Expand

We are not able to offer scholarships or volunteer opportunities at this time.

WHO IS THE PROFESSIONAL HERBALIST COURSE FOR? Expand

• Anyone who wants to become a certified practicing herbalist.
• People who want to learn more about herbs so they can take care of their family or themselves.
• Other practicing health-care professionals would like to add knowledge of herbs and herbal preparations to their existing practice.

WHAT IS THE PROFESSIONAL HERBALIST COURSE LIKE? Expand

• The Professional Herbalist Course is divided into two years, made up of three modules per year. You can take the Year 1 course by itself, without committing to take the Year 2 course.
• You can begin both Year 1 and 2 at any point, since it is a modular system. As an example you could start with Module 2, the first year, taking modules in the order 2, 3, 1. So within that year, you can take the modules in any order.
• Before you start Year 2, you must have either completed Year 1 or have taken equivalent classes and/or study.
• Each class meets for 15 hours over a weekend, with a 1 hour daily lunch break. Three weekends, one a month, make up one module. The online course format consists of class once week for three months. Class includes lecture with some hands-on exercises done with support from instructor. Each instructor uses a variety of lecture, discussion, and group work.
• The focus of the first year is on gaining knowledge about the different herbs, their use and the traditions they come from.
• The second year focuses on evaluation and assessment techniques and clinical application.

WILL I BECOME CERTIFIED AFTER COMPLETING THE PROFESSIONAL HERBALIST COURSE? Expand

Students will have obtained substantial academic knowledge toward applying for professional membership in the American Herbalists Guild, the only professional association representing herbalists in the United States. Each module is one term in length.

The Professional Herbalist course is designed to meet the needs of those working toward applying to the American Herbalists Guild for Registered Herbalist (R.H.) status. The topics and class hours are designed to be consistent with the educational guidelines of the AHG.

When completed with classroom hours and recorded homework hours, Modules 1, 2, & 3 (Herbal Healing, Herbs & Health, and Holistic Herbalism) will count for approximately half of the total academic course work, and the majority of the academic topics, required for the R.H. credential. (This will depend somewhat on the applicant’s background, previous education and experience.)

Students will then accumulate the remaining necessary course work by taking the Advanced Professional Herbalist courses (Modules 4, 5, & 6) and additional hours of therapeutic intensives, and anatomy. The R.H. credential requires clinical experience, so the certified student needs to practice, or to attend a clinical training program, for a period of time, before applying for the R.H. credential.

Applications for professional membership to the AHG are reviewed by an admissions committee of several AHG registered herbalists. Admission to the credential is by peer review. Since herbal training is diverse, the committee uses a set of criteria to evaluate applicants. The Registered Herbalist credential is granted upon successful application to the American Herbalists Guild. AHG publishes educational guidelines for working toward the credential. You can learn more about this application process here: http://www.americanherbalistsguild.com/becoming-ahg-professional-member.

WHO TEACHES THE PROFESSIONAL HERBALIST COURSE? Expand

K.P. Khalsa oversees and also teach in the courses. The Professional Herbalist Course is taught by practicing holistic health professionals from a variety of academic and clinical backgrounds. Each of these skilled instructors has been selected by K.P. for their experience and knowledge in the subjects that they teach. You can read more about these instructors here.

IS THE NUTRITIONAL THERAPY PROGRAM RIGHT FOR YOU? Expand

This series of classes is for health professionals and individuals with an avid interest in combining science (biochemistry and nutrition) and natural, drug-free medicine. Nutritional Therapy is also a great value added for health-industry small business owners, such as naturopathic physicians, chiropractors, acupuncturists and massage therapists.

If you would like to learn about a variety of nutritional topics – including the foundations of digestion, blood sugar, mineral and fatty acid balance, hydration, how weaknesses in these foundations lead to degenerative health problems, and how restoring balance improves overall health – these classes are for you!

WHAT DOES THE NUTRITIONAL THERAPY PROGRAM COVER? Expand

The course series is taught over four terms and includes the following topics:

• Assessment Techniques
• Physical health and fitness
• Biochemical and pathophysiology of foods
• Ayurveda and traditional Chinese medicine/herbology
• Business practice and ethics
• Nutritional research and resources
• Nutritional counseling
• Buying, cooking, and storing food

Fall module

• October – Nutritional Assessment
• November – Food Therapy in Holistic Healing
• December – Life Cycles

Winter module

• January – Pathophysiology of Metabolism and Immune System
• February – Ayurveda Food Therapy and Herbal Studies
• March – Food Therapy in Health & Disease

Spring module

• April – Pathophysiology of Structure and Nerves
• May – Traditional Chinese Medicine Food and Herbal Studies
• June – Nutritional Fundamentals

Summer module

• July – Business Practice, Ethics and Counseling
• August – Nutritional Research and Resources
• September – Nutritional Supplementation

ARE THERE ANY CREDENTIALS I CAN APPLY THIS TOWARD? Expand

The Nutritional Therapy course is designed to meet the needs of those working toward applying to the National Association of Nutrition Professionals (NANP) for the Board Certified in Holistic Nutrition® credential. The topics and class hours are designed to be consistent with the educational standards of the NANP. The Board Certified in Holistic Nutrition® credential requires clinical experience (internship), so the certified student needs to attend a clinical training program for a period of time before applying for the Board Certified in Holistic Nutrition® credential.

The Board Certified in Holistic Nutrition® credential is granted upon successful completion of the one-year program, application to the NANP for professional membership, and passing the Board Exam in Holistic Nutrition.

Students receive a Nutritional Therapist Award of Proficiency upon completion of all four course terms, and will have accumulated the academic knowledge required toward applying for the NANP board certification examination. Each academic term is three months in length. We recommend you learn more about the process of becoming Board Certified in Holistic Nutrition.

AM I READY TO TAKE THE NANP BOARD EXAM? Expand

Students who successfully complete the Nutritional Therapy program will meet the educational standards required to become professional members of the NANP. New graduates may apply to sit for the exam without providing documentation of 500 contact hours. The candidate will be allowed two years from the date of his/her exam in which to provide this documentation. Until such time, the candidate will be able to use the title, “Board Certified in Holistic Nutrition Candidate®”.

WHO IS THE ADVANCED PROFESSIONAL HERBAL AND NUTRITIONAL THERAPY SKILLS PROGRAM FOR? Expand

The Advanced Professional Herbal Skills Program is intended for:

• Students of herbalism who want to become practicing herbalists, and who may be interested in applying for professional membership in the American Herbalists Guild.
• Students of the Nutritional Therapy  Program who want to become practicing nutritional therapists, and who may be interested in applying for professional credentialing with the National Association of Nutrition Professionals.
• Students and Interns in other holistic health disciplines who are interested in practicing and honing their clinical skills while they prepare to start seeing clients.

ARE THERE ANY PREREQUISITES FOR THE ADVANCED PROGRAM? Expand

Because this course focuses on clinical skills, and requires students to have enough herbal or nutritional knowledge to suggest a treatment protocol, we suggest that you complete at least one year of academic training or rigorous self-study before registering for this course.

WHAT IS THE ADVANCED PROGRAM LIKE? Expand

The Advanced Professional Herbal and Nutritional Therapy Skills Program meets 1 weekend (all day Saturday and Sunday) per month spaced over six months, plus a recommended standard 3 hours independent study outside of class for each classroom hour.

Led by Khalsa and his highly trained core faculty of practicing Naturopathic Physicians and Herbalists, you will participate in the ongoing treatment of real clients with real cases. You will manage them over the course of their recovery, from their initial intake session through their follow up sessions. You will also learn about the ins-and-outs of running your own clinical practice; including charting, interviewing, orienting your client to treatment, and follow-up and fine tuning their regimen.

WHERE DO THE CLIENTS COME FROM? Expand

Students in the Advanced Professional Herbal and Nutritional Therapy Skills Program will be expected to recruit clients from among their own community. In order to fill all of the time-slots for the class, each student should be prepared to bring in at least three clients over the course period.

The clients that you will be interviewing as a part of the course work will be your own clients. You will be in charge of managing their case, orienting them to the program, doing the formal intake and follow-up. Throughout this process you will be guided by your teacher and helped by your fellow classmates.

WILL I BECOME A CERTIFIED HERBALIST AFTER COMPLETING THE ADVANCED PROGRAM? Expand

The goal of this course is to help you prepare for a successful application for professional membership into the American Herbalist Guild and/or the National Association of Nutrition Professionals (NANP).

• The Advanced Professional Herbal and Nutritional Therapy Skills Program is designed to provide clinical hours for you to apply toward the American Herbalist Guild clinical requirements for the AHG credential, Registered Herbalist (RH). (This course is oriented toward clinical skills, and does not supply basic academic study hours, which are also required for the AHG credential.)
• The Advanced Professional Herbal and Nutritional Therapy Skills Program is designed to provide internship hours for you to apply toward the NANP requirements for the NANP credential. (This course is oriented toward clinical skills, and does not supply basic academic study hours, which are also required for the NANP credential.)
• Your total hours will equal approximately 400 hours of study over two terms. This is roughly equivalent to two 5 credit classes.
• There will be 100 total classroom hours over six weekend classes (not every weekend for six months), plus a standard 3 hours independent study outside of class for each classroom hour. This is expected to bring you to a total of 400 clinical hours. (To use independent study hours towards AHG or NANP certification, self-documentation is very strongly recommended.)
• Obtaining a professional credential from the AHG helps to recognize those that are competent in herbal medicine, and gives the general public greater confidence in you as a qualified herbalist. (Attaining the American Herbalists Guild professional credential requires a minimum of 2 years of academic study, in addition to 400 hours of clinical training and/or experience, at a level of consistent professional clientele.)
• You can learn more about this application process at the AHG.
• Obtaining a professional credential from the NANP helps to recognize those that are competent in nutritional therapy, and gives the general public greater confidence in you as a qualified herbalist. (Attaining the NANP professional credential requires a minimum of 1 year of academic study, in addition to an established number of hours of clinical training and/or experience, at a level of consistent professional clientele.) You can learn more about this application process here.

WHO TEACHES THE ADVANCED PROGRAM? Expand

The Advanced Professional Herbal and Nutritional Therapy Skills Program is taught by practicing holistic health professionals from a variety of academic and clinical backgrounds. Each of these skilled instructors has been selected by K.P. Khalsa for their experience and knowledge in the subjects that they teach. You can read more about these instructors here.

WHAT IS THE REFUND POLICY FOR PROFESSIONAL COURSES? Expand

1. Deposits are non-refundable. If IIEI cancels a class, IIEI will refund your deposit. In all other cases, your deposit will not be refunded.
2. There is no discount or refund for missing a class session. Classes are recorded and added to your account under My Courses.
3. Refunds for courses are acceptable prior to 7 days before class begins. No refunds for courses will be given within a week of start date.
4. There is no discount or refund for not continuing the course. If you stop attending classes, you will not receive a refund. If you need an extension to complete coursework including: tests and assignments, beyond their due date, please contact support. 
5. Subject to approval: monies collected by IIEI, for courses untaken by students, may be used as credit towards other courses.  
6. If you have attended a course previously, within 5 years, and wish to re-enroll in a new calendar year, you may do so at a 50% discount of the current class price. Re-enrollment beyond 5 years will be charged in full at current class price.